{"id":19,"date":"2017-06-10T08:34:22","date_gmt":"2017-06-10T08:34:22","guid":{"rendered":"http:\/\/xtratheme.combuilding\/?page_id=13"},"modified":"2025-05-10T00:43:44","modified_gmt":"2025-05-10T00:43:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/top-tech.com.eg\/optiserveptn\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b2f041 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b2f041\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7d5f157\" data-id=\"7d5f157\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbd1713 elementor-widget elementor-widget-cz_image\" data-id=\"bbd1713\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"cz_image clr cz_image_no_fx center_on_mobile\">\r\n\r\n\t\t\t<div>\r\n\r\n\t\t\t\t<div class=\"cz_image_in\">\r\n\r\n\t\t\t\t\t<div class=\"cz_main_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"486\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;600&#39;%20height=&#39;486&#39;%20viewBox%3D&#39;0%200%20600%20486&#39;%2F%3E\" data-czlz data-src=\"https:\/\/top-tech.com.eg\/optiserveptn\/wp-content\/uploads\/2019\/08\/faq-1.jpg\" class=\"attachment-full size-full wp-image-465\" alt=\"\" data-srcset=\"https:\/\/top-tech.com.eg\/optiserveptn\/wp-content\/uploads\/2019\/08\/faq-1.jpg 600w, https:\/\/top-tech.com.eg\/optiserveptn\/wp-content\/uploads\/2019\/08\/faq-1-300x243.jpg 300w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\r\n\r\n\t\t\t\t\t<div class=\"cz_hover_image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"486\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20width=&#39;600&#39;%20height=&#39;486&#39;%20viewBox%3D&#39;0%200%20600%20486&#39;%2F%3E\" data-czlz data-src=\"https:\/\/top-tech.com.eg\/optiserveptn\/wp-content\/uploads\/2019\/08\/faq-1.jpg\" class=\"attachment-full size-full wp-image-465\" alt=\"\" data-srcset=\"https:\/\/top-tech.com.eg\/optiserveptn\/wp-content\/uploads\/2019\/08\/faq-1.jpg 600w, https:\/\/top-tech.com.eg\/optiserveptn\/wp-content\/uploads\/2019\/08\/faq-1-300x243.jpg 300w\" data-sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a186fb elementor-widget elementor-widget-cz_gap\" data-id=\"8a186fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e1dcd48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1dcd48\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-246d102\" data-id=\"246d102\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea723ab elementor-widget elementor-widget-cz_title\" data-id=\"ea723ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-comment\"><\/i><div class=\"cz_wpe_content\"><h4>Ask Us<\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-540ba81 elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"540ba81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f506-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"506\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/optiserveptn\/wp-json\/wp\/v2\/pages\/19#wpcf7-f506-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"506\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f506-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label> Your Email (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><label> Subject <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><label> Department<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-178\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"menu-178\"><option value=\"Business Department\">Business Department<\/option><option value=\"Personal Department\">Personal Department<\/option><option value=\"Support Department\">Support Department<\/option><option value=\"Others\">Others<\/option><\/select><\/span>\n<\/p>\n<p><label> Your Question <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Ask\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-11f0110\" data-id=\"11f0110\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c398e6 elementor-widget elementor-widget-cz_title\" data-id=\"8c398e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_shape shape_text cz_shape_1\">QUESTIONS<\/div><div class=\"cz_title_content\"><span class=\"cz_line_side_solo\">_<\/span><div class=\"cz_wpe_content\"><h3><span style=\"font-size: 36px;\"><strong>Do you have\u00a0<span style=\"color: #efae16;\">Questions?<\/span><\/strong><\/span><\/h3><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c19781 elementor-widget elementor-widget-cz_title\" data-id=\"8c19781\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><p><span style=\"color: #666666;\">Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.<\/span><\/p><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95a14cb elementor-widget elementor-widget-cz_title\" data-id=\"95a14cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fas fa-question\"><\/i><div class=\"cz_wpe_content\"><h4>F.A.Qs<\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01b57f4 elementor-widget elementor-widget-cz_accordion\" data-id=\"01b57f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"far fa-arrow-alt-circle-down\",\"close\":\"far fa-arrow-alt-circle-up\"}' class=\"cz_acc clr cz_acc_toggle cz_acc_first_open\"><div><div class=\"elementor-repeater-item-47efed7\"><span class=\"cz_acc_child\"><div>What are Light Current Systems?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Light current (or low-voltage) systems include\u00a0<strong>structured cabling, CCTV, access control, fire alarms, data networks, and building automation<\/strong>. These systems operate on low power (typically below 50V) and are essential for security, communication, and smart infrastructure.<\/p><\/div><\/div><div class=\"elementor-repeater-item-5f2b0aa\"><span class=\"cz_acc_child\"><div>What Civil Work is Required for Light Current Installations?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Civil work includes:<br \/><span style=\"color: #efae16; background-color: #efae16;\">\u2714<\/span> Cable trenching &amp; conduit laying<br \/><span style=\"color: #efae16; background-color: #efae16;\">\u2714<\/span> Equipment room construction (server racks, telecom closets)<br \/><span style=\"color: #efae16; background-color: #efae16;\">\u2714<\/span> Pathway design (cable trays, underground ducts)<br \/><span style=\"color: #efae16; background-color: #efae16;\">\u2714<\/span> Mounting structures for cameras, sensors, and control panels<\/p><\/div><\/div><div class=\"elementor-repeater-item-d081609\"><span class=\"cz_acc_child\"><div>Can You Upgrade Existing Systems?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Absolutely! We retrofit old cabling, integrate new tech (e.g., IP cameras replacing analog), and ensure backward compatibility.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b33c6 elementor-widget elementor-widget-cz_title\" data-id=\"26b33c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-info-circle\"><\/i><div class=\"cz_wpe_content\"><h4>Other Questions<\/h4><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-218805a elementor-widget elementor-widget-cz_accordion\" data-id=\"218805a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"far fa-arrow-alt-circle-down\",\"close\":\"far fa-arrow-alt-circle-up\"}' class=\"cz_acc clr\"><div><div class=\"elementor-repeater-item-e830648\"><span class=\"cz_acc_child\"><div>How Do You Ensure Quality?<\/div><\/span><div class=\"cz_acc_child_content clr\"><ul><li><p class=\"ds-markdown-paragraph\"><strong>3-Step Testing:<\/strong>\u00a0Continuity, signal integrity, and load testing.<\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong>As-built drawings<\/strong>\u00a0for future maintenance.<\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong>Warranty<\/strong>\u00a0on materials and labor.<\/p><\/li><\/ul><\/div><\/div><div class=\"elementor-repeater-item-5f2b0aa\"><span class=\"cz_acc_child\"><div>Do eiusmod tempor incidit?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.<\/p><\/div><\/div><div class=\"elementor-repeater-item-b23d366\"><span class=\"cz_acc_child\"><div>Do You Provide Maintenance Services?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p class=\"ds-markdown-paragraph\">Yes, we offer:<\/p><ul><li><p class=\"ds-markdown-paragraph\"><strong>24\/7 emergency support<\/strong><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong>Preventive maintenance plans<\/strong><\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong>Remote monitoring for critical systems<\/strong><\/p><\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ask Us Your Name (*) Your Email (*) Subject Department Business &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":15,"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":1847,"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/pages\/19\/revisions\/1847"}],"wp:attachment":[{"href":"https:\/\/top-tech.com.eg\/optiserveptn\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}